Shipping policy

Last Updated: September 26, 2026

At West Coast Sporting Goods, we aim to process and deliver customer orders efficiently. This Shipping Policy explains our order processing, shipping, delivery estimates, and related information.

1. Shipping Location

We currently ship eligible products to customers within the United States.

Available shipping options and applicable shipping charges are displayed during checkout before the order is completed.

2. Order Processing Time

Orders are normally processed within 1–3 business days.

Orders are processed Monday through Friday, excluding applicable holidays.

Our order processing cutoff time is:

5:00 PM Pacific Time (Los Angeles time)

Orders placed after the daily cutoff time may be processed starting on the next applicable business day.

3. Shipping Transit Time

After an order has been processed and shipped, the estimated carrier transit time is:

3–5 business days

Transit time refers to the time required for the carrier to transport the package after it has been handed over for shipment.

4. Estimated Total Delivery Time

The estimated total delivery time is:

4–8 business days

This estimate includes:

Handling/processing: 1–3 business days
Carrier transit: 3–5 business days

Delivery estimates are not guaranteed dates. Actual delivery may vary depending on the destination, carrier operations, holidays, weather, and other circumstances outside our reasonable control.

5. Shipping Charges

Applicable shipping charges, if any, are displayed during checkout before the customer completes the purchase.

The final shipping cost may depend on the delivery address, order details, and available shipping method.

6. Order Cutoff Time

Our daily order cutoff time is:

5:00 PM Pacific Time (Los Angeles)

Orders received after the cutoff may be treated as being received on the next business day for processing purposes.

7. Business Days

Business days are generally Monday through Friday.

Saturday, Sunday, and applicable public holidays are not counted as regular processing or transit business days unless otherwise stated.

8. Shipping Confirmation and Tracking

Once your order has been shipped, we may send a shipping confirmation to the email address provided during checkout.

When tracking information is available, it may be included in the shipping confirmation.

Customers can use the tracking information to follow the shipment's progress.

9. Delivery Delays

While we work to meet the estimated delivery timeframe, delays may occasionally occur because of:

Carrier delays
Severe weather
Public holidays
High shipping volumes
Incorrect or incomplete delivery information
Other circumstances outside our reasonable control

If your order is delayed beyond the expected delivery timeframe, please contact us so we can assist you.

10. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you notice that your shipping address is incorrect, please contact us as soon as possible at:

Email: support@westcoastsportinggoods.shop
Phone: +1 (510) 351-6644

We will make reasonable efforts to assist with address corrections before the order is shipped. Once an order has been shipped, we cannot guarantee that the address can be changed.

11. Lost, Damaged, or Missing Packages

If your package appears to be lost, damaged, or missing, please contact us with your order information.

We may request relevant information, including tracking details or photographs, where appropriate, so that we can investigate the issue and work with the applicable shipping carrier.