Privacy policy

Last Updated: September 26, 2026

At West Coast Sporting Goods, we respect your privacy and are committed to protecting the personal information you provide when using our website, westcoastsportinggoods.shop.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.

1. Business Information

West Coast Sporting Goods
1855 Alvarado St
San Leandro, CA 94577
United States

Email: support@westcoastsportinggoods.shop
Phone: +1 (510) 351-6644

2. Information We Collect

When you visit our website, contact us, or place an order, we may collect information such as:

Full name
Billing address
Shipping address
Email address
Phone number
Order information
Products purchased
Customer service communications
Information you provide through our contact forms

Payment information may be processed securely by our payment providers. We do not need to store your complete payment card details on our website.

3. How We Use Your Information

We may use the information we collect to:

Process and fulfill orders
Process payments
Deliver purchased products
Provide order and shipping updates
Respond to customer service requests
Process returns, refunds, and exchanges
Communicate with you about your orders
Improve our website, products, and customer experience
Prevent fraud, unauthorized transactions, and abuse
Comply with applicable legal requirements

We only use personal information for legitimate business purposes related to operating and improving our services.

4. Order and Payment Information

When you place an order, information necessary to complete the transaction may be shared with payment processors, shipping providers, and other service providers involved in fulfilling your order.

Payment information is handled through the payment methods available at checkout.

We do not sell your payment card information.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help the website function properly and to improve your browsing experience.

Cookies may be used to:

Keep the website functioning correctly
Remember certain preferences
Understand how visitors use our website
Improve website performance
Support relevant website features

You may be able to control or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

6. Third-Party Service Providers

We may use trusted third-party service providers to help operate our website and business, including providers involved in:

Website hosting and e-commerce services
Payment processing
Shipping and delivery
Website analytics
Customer support
Security and fraud prevention

These providers may process information only as necessary to provide their services or as otherwise permitted by applicable law.

7. Information Sharing

We do not sell or rent your personal information to third parties.

We may share necessary information with service providers when required to:

Process your order
Process payments
Deliver your order
Provide customer support
Prevent fraud or security issues
Comply with legal obligations

We only share information that is reasonably necessary for the relevant purpose.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

Complete transactions
Provide customer support
Maintain business and transaction records
Resolve disputes
Prevent fraud
Meet legal, accounting, and regulatory requirements

When information is no longer required, it may be securely deleted or anonymized where appropriate.

10. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Ask questions about how your information is used
Opt out of certain marketing communications

To make a privacy-related request, please contact us using the information below.

11. Marketing Communications

If we send promotional communications, you may unsubscribe by following the unsubscribe instructions included in the communication or by contacting us directly.

You can still receive necessary transactional communications, such as order confirmations, shipping updates, refund information, and other service-related messages.

12. Children's Privacy

Our website is intended for general consumers and is not specifically directed toward children.

We do not knowingly collect personal information from children in violation of applicable privacy laws.

If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

13. External Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any external websites you visit.