Return and Refund Policy

📋 Return & Refund Policy

At West Coast Sporting Goods, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a transparent and hassle-free return policy.

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🕒 Return Window

You have 30 days from the date your item was delivered to request a return.

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✅ Item Condition Required for Return

To be eligible for a return, your item must be in New condition. This means:

• The product must be unworn, unused, and unwashed
• Must include all original tags attached
• Must be in original packaging (poly mailer/box)
• All accessories or parts included with the item must be returned

Note: Items showing signs of wear, sweat stains, dirt, odor, or missing tags will not be accepted and will be returned to the customer at the customer’s expense.

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🔄 How to Initiate a Return

1. Email our support team at support@westcoastsportinggoods.shop with your Order Number and reason for the return.
2. Once your return is authorized, we will provide you with a Return Merchandise Authorization (RMA) number and a return shipping label (if applicable based on the conditions below).
3. Return Method: By Mail only.
4. Return Label: Download and Print (We will email you the label or provide instructions).

📌 Important: Please do not send back any items without first receiving an RMA number. Returns sent without authorization may not be accepted or refunded.

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🚚 Return Shipping Costs

We handle return shipping costs based on the reason for return:

For Defective or Incorrect Products:
If the product is defective, damaged during transit, or you received the wrong item, West Coast Sporting Goods will cover the return shipping cost (No cost to you). We will provide a prepaid return label.

For Customer Remorse (Change of Mind):
If you purchased the wrong item, it doesn’t fit, or you simply changed your mind, the customer is responsible for the actual return shipping cost. We will provide a return label and the shipping cost will be deducted from your refund, or you may ship it back using your preferred carrier at your own expense.

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💵 Restocking Fee

We do not charge any restocking fees.

$0.00 Restocking Fee

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💳 Refund Process

Once your return is received and inspected at our facility, we will send you an email notification. If approved:

• Your refund will be processed automatically
• A credit will be applied to your original method of payment
• Timeline: Please allow up to 7 Business Days for the refund to appear in your account (processing time may vary depending on your bank or credit card company)

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📞 Contact Information for Returns